Recover what you can from a damaged HEIC file
This tool diagnoses a damaged HEIC and then tries to get something back: a full decode, a partial image built from readable tiles, or the embedded thumbnail. You get an honest report.
Drop HEIC photos here, or pick them from your device
Stays on your device. Nothing is uploaded.
Processing on this device
How to use it
- Drop the damaged HEIC file.
- Read the diagnosis.
- Let the tool try, in order: whole decode, decode of every readable tile, thumbnail extraction.
- Read the report to see what was and was not recovered, then download the recovered image.
What it keeps
- Your original file, which is never modified.
- Every tile that can be decoded, placed where it belongs.
What it removes or changes
- The output is a new image file. The original is not repaired, and the tool never says it was.
- Tiles that cannot be decoded are shown as grey.
- A thumbnail, if used, is small.
Limits
- It only recovers what is still in the file. A truncated download cannot be restored.
- Partial recovery works for photos stored as grids of tiles. A photo stored as a single image offers nothing partial.
- If the data is gone, the report says so.
Compatibility
The recovered result is an ordinary image, not a HEIC, so it opens anywhere. For an incomplete file, the best fix remains getting the original again from the phone or cloud storage.
Privacy
Diagnosis and recovery run in your browser. Your damaged file is not uploaded.
Repair or get the file again
If you still have access to the original device, cloud copy or email attachment, a fresh copy beats any repair. Repair is for when that copy is the only one left. It extracts what remains, which may be a partial picture or a thumbnail, and it tells you exactly how much.
Troubleshooting
Only a thumbnail was recovered.
The main image data is unusable. Try to obtain the original file again.
The image has grey blocks.
Those tiles were unreadable. The rest decoded correctly.
Nothing was recovered.
The report explains why. It might not be an image at all. Check it with the file checker.
Frequently asked questions
Does it fix my file?
No. It creates a new image from what can be recovered.
What are the grey areas?
Tiles that could not be decoded.
Can it restore a truncated photo?
Only the parts that were saved.